Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
Fewer no-shows, without new headcount
A clinic network replaced manual reminders with an AI agent that confirms, reschedules and frees up slots directly in the EHR — over voice and WhatsApp, with supervised clinical protocols.
−61%
appointment no-shows
<90s
reschedule confirmed in EHR
30h
recovered per week
ROI and economic impact
What the project returns in the first year.
Return on project cost and operating savings, estimated from the pilot and the first twelve months. Before proposing anything, the real return is calculated on your process.
6.1x
ROI in the first year
On the project cost, counting recovered slots and front-desk hours freed.
€95,000
saved per year
30 weekly front-desk hours and schedules that used to stay empty because of no-shows.
THE CHALLENGE
Every no-show is an empty schedule and an unattended patient. Manual phone reminders ate hours of the team’s time and, even so, many patients didn’t confirm or report cancellations in time.
- No-shows leaving slots impossible to reassign in time
- Manual reminders overloading the front desk
- Slow rescheduling, dependent on office hours
- No traceability of each change made in the EHR
WHAT TWINNY DID
- Proactive appointment confirmation by voice and WhatsApp
- Conversational rescheduling with the change confirmed in the EHR in under 90s
- Automatic slot release for instant reassignment
- 24/7 coverage with escalation to a person on clinical questions
- Every action signed and traceable, HIPAA-compliant with BAA available
We moved from manual reminders to an agent that confirms, reschedules and closes. Our team got back 30 hours a week.
MODULES AT PLAY