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AI automation, no fluff.
Guides and analysis on RPA with AI, hyperautomation and ROI. To automate any business process by combining RPA + AI.
Customer communications
WhatsApp charges service messages from 1 October 2026
On 1 October 2026 WhatsApp Business service messages stop being free: Meta will charge each message at the utility rate of each country. What the official documentation says, what to review in your operation and how Twinny turns WhatsApp into an entry point, not the place where the whole experience happens.
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AI Infrastructure
How to build an AI Operating Layer: start with one process
No global transformation needed. The first digital worker leaves in place the infrastructure all the next ones will use. How to do it in stages.
AI Infrastructure
MCP for enterprises: how to design a private MCP server
MCP turns your systems into capabilities any authorised agent can use. A practical guide to designing an enterprise MCP server without opening databases.
Digital Workers
Digital Workers vs AI agents: what changes when AI executes
An AI agent replies; a digital worker takes on a whole function and executes in your systems. What sets them apart and why it matters for ROI.
Documents (IDP)
IDP: what is intelligent document processing and what is it for
Invoices, contracts, files… IDP reads unstructured documents with 95-99% accuracy, no templates. What it is, its booming market and use cases.
ROI and business case
How to calculate the ROI of automating a process with AI
Gartner forecasts 40% of agentic AI projects will be canceled for unclear value. The defense: calculate the ROI before you start. We give you the formula and a calculator.
RPA with AI
RPA vs AI agents: why your bots break (and how to avoid it)
Do your automations break every time a screen changes? It is not bad luck: between 30% and 50% of RPA projects fail. Here is how AI agents fix it.
Hyperautomation
What is hyperautomation (and why it is the 2026 trend)
RPA automates a click; hyperautomation automates the whole process by combining RPA + AI. What it is, what Gartner and McKinsey say, and why it matters for ROI.